Proforma

PLP_forwebVirtual Help Resources is an exclusive PLP partner for Proforma franchisees.  We have over 11 years of experience working with Proforma as a PLP Virtual Assistant group and as a previous franchise.  Our staff is well versed in all aspects of the business and can effectively assist franchisees in the running of their office.

Special Services

 

Product Sourcing | Quotes

We work with print and promotional product and apparel suppliers everyday.  Product sourcing is one way we can help you grow your business and free up time.  We use both Sage and ESP databases along with ASI catalogs to help source the best items for your client.  We can also research and source items outside of the ASI network for special projects.  Your presentation is created specifically for your franchise.

 Order Entry (Provision/ Prooffice)  | Order Management  | Vendor Invoice entry/ Client billing

Our office is dedicated to staying up to date with the latest updates in Proforma technology.  We can enter and perform all order operations within both Prooffice and Provision.  We also attend Proforma webinars to stay current on new changes within the order entry systems.

Our online OIP (Orders in Progress) webpage allows owners access to ongoing order progress updates 24/7.

Do you wait until the end of the month and then rush to enter your stack of vendor invoices and bill clients?  Virtual Help Resources willl enter vendor invoices and bill clients in a timely manner speeding up the client payment time and decreasing financial issues caused by delayed invoicing.

Vacation servicesvacation_services

With Virtual Help Resources your customers always have an assistant to reach out to while you’re away giving you the peace of mind you need to truly enjoy your vacation.  We can check your email and voicemail* on a daily basis

Customer Service  |  Customer notifications (proofs, tracking, approvals)

Are your clients asking for updates?  Are you losing business from clients who expect more communication?  Are you so busy communicating updates to your clients that you don’t have time to handle new business?  Virtual Help Resources can provide basic updates to your clients and collect information regarding orders while you are away from the office.  We are not a replacement for the client-salesperson relationship but we are an additional resource for your clients as you grow your business.

24/7 online order progress updates

Our custom OIP was created especially for Proforma franchisees.  Each of our franchisee clients has access to their own dedicated website showing the order progress and communication detail for every order we track.

Graphic Design

You name it we’ve designed it from catalogs to mugs.  Our in-house designer can handle your design requests.  We also have VHR partners who handle vector conversions and digitizing.

E-commerce

Virtual Help Resources can manage your Four51 stores and handle order processing in several other E-commerce platforms.  From entering tracking information and adding new items to your store we can help.

Other services

We are always being asked to handle a new request so don’t be afraid to ask.  Some other projects we assist with include:

Kitting projects
Constant Contact
Setting up Google and Gmail accounts
Client surveys
Creative merchandise setup and updates
Telemarketing calls

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